At Got Knots Massage Therapy, we are pleased to offer direct billing to your extended health benefit provider, making your wellness journey smoother and more accessible. The providers we can direct bill massage to are Telus Health, Provider Connect and theClaimsXchange.
If you’re seeking massage therapy treatments in North East Edmonton or St. Albert area, you’re likely interested in a convenient and hassle-free experience. We understand the importance of providing our customers with easy access to these therapeutic services and direct billing was a simple answer.
What Is Direct Billing?
Direct billing is a service that allows you to avoid the upfront payment for your massage therapy. Instead, we bill your treatment fees directly to your extended health benefit provider.
This means you don’t have to worry about handling the payment process yourself, making it a stress-free option for our clients.
How Does Direct Billing Work?
Here’s a step-by-step breakdown of how direct billing works at Got Knots Massage Therapy:
- Initial Information: To offer direct billing, we require a valid Credit Card or Visa Debit on file for any charges not covered by your benefit provider. We collect this information during your first visit with us.
- No Immediate Charges: Rest assured that your credit card will not be charged for the outstanding balance until the insurance company has responded and paid Got Knots Massage Therapy. We always keep you informed about the amount to be paid before charging your card.
- Physician’s Referral: Some extended health benefit companies may require a physician’s referral for massage therapy. It’s essential to check with your benefit provider if this is the case. If a referral is needed, you must submit it to your benefit company, before your massage treatment date to allow us time to process. This is not something you submit to us.
Providers We Direct Bill Massage To
We aim to make the direct billing process as convenient as possible for our clients. Currently, we offer direct billing for the following benefit providers:
- Telus Health
- Provider Connect
- theClaimsXchange via the co-operators
Exceptions to Direct Billing Massage
It’s essential to be aware of some exceptions when it comes to direct billing:
- Multiple Benefit Plans: If you have more than one benefit plan, we can only bill to the primary plan. Any remaining balance will need to be paid and submitted to your secondary plan.
- Secondary Benefits Coverage: in most cases, we cannot direct bill your secondary insurance coverage.
Our Location
We have one location located in North East Edmonton just north of the Yellowhead Trail on St. Albert Trail, convenient for those in the St. Albert area:
- North Edmonton: 13220 St. Albert Trail, Suite #104, Edmonton,AB
Contact Us
If you have any questions or need more information about our direct billing services, please don’t hesitate to contact us:
- Phone: 780-455-7160
- Email: use our contact form
Hours of Operation
We strive to accommodate your schedule as much as possible. Our regular hours of operation are as follows:
- Monday: 9:00 AM – 4:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 11:00 AM – 5:30 PM
- Friday: 9:00 AM – 4:30 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed
Please note that weekend hours may vary between locations, so it’s a good idea to check Google for specific hours of operation.
Special Hours
On certain occasions, we may have special hours:
- New Year’s Eve
- Easter Monday
- Canada Day
- Thanksgiving Day
During these times, our hours are reduced to 9:00 AM – 5:00 PM. We are also closed on Christmas Eve, Christmas Day, and New Year’s Day.
Share Your Experience
We value your feedback and would love to hear about your experience with us. Please consider writing a review on Google to let others know about the quality of our services.
In conclusion, at Got Knots Massage Therapy, we prioritize your convenience and well-being. Our direct billing massage option is designed to make your experience as seamless as possible, so you can focus on your health and wellness. If you have any questions or need assistance with direct billing, please reach out to us, and our team will be happy to assist you. Your journey to a healthier you begins here!